Privacy Policy.
Secure by design.

We collect information you provide directly to us, such as when you create an account, complete a profile, or contact us for support. This includes name, email address, phone number, business details, and professional credentials for trade professionals.

We use the information we collect to operate and improve our platform, verify professional credentials, connect homeowners with trade professionals, send transactional and marketing communications (with your consent), and comply with legal obligations.

We do not sell your personal information. We share information only with service providers who assist us in operating the platform, when required by law, or with your explicit consent. Trade professional profile information is publicly displayed as part of the directory.

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and regular security audits. However, no method of transmission over the internet is 100% secure.

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, and request deletion of your personal data. Contact us at privacy@verifiedlocals.ca to exercise these rights.

We use essential cookies to operate the platform and analytics cookies (with consent) to understand how users interact with our site. You may disable non-essential cookies through your browser settings.

We retain personal information for as long as your account is active or as needed to provide services. Professional credential data is retained for 7 years for compliance purposes.

For any privacy-related questions or requests, contact our Privacy Officer at: privacy@verifiedlocals.ca or Verified Locals Technologies Ltd., Kamloops, BC, Canada.